Shipping policy
Digital Delivery Policy
The Hysterectomy Diaries currently sells digital downloads only. No physical products are shipped, and no shipping charges apply.
Receiving your download
Each product listing explains the file format, delivery method and when you can expect access.
Your download link or access instructions will be provided using the method stated at checkout or in the product description. Please enter your email address carefully and check your spam or junk folder if an expected email does not arrive.
Using your files
Please check the product description for compatibility requirements before purchasing.
Printable products require access to a suitable printer or printing service. Printing costs are not included. Files are not interactive or fillable unless expressly stated.
Downloads are for personal, non-commercial use unless the listing states otherwise.
Delivery or access problems
If your download does not arrive within the stated timeframe, the link does not work or you receive the wrong file, please contact:
hello@thehysterectomydiaries.com
Include your order number, if available, and details of the problem so we can help.
For cancellation and refund information, please see our Returns, Cancellations and Refunds policy. Your statutory consumer rights remain unaffected.